Support
In this section
- How do I activate a tcpTunnel Scan license?Perform the installation as described in the Installation Manual, and follow the instructions in the "License Activation" section.
- Can a tcpTunnel Scan license be transferred from one computer to another?It is possible to transfer a license by following these steps: Run the Utilities > About command and take a screenshot. Click the Release…
- Can the tcpTunnel Scan license be installed on a network?TcpTunnel Scan does not support network licensing.
- How do I upgrade a tcpTunnel Scan license?If you have signed the maintenance contract, you will be informed of the availability of new versions, as well as the improvements and new…
- If my computer breaks down, how do I recover my tcpTunnel Scan license?First of all, you need to contact Aplitop technical support to check if it is possible to recover the license. Otherwise, a statement…
- If my computer is stolen, how do I recover my tcpTunnel Scan license?As stated in the license agreement, the warranty does not cover material that is lost, stolen or damaged accidentally and/or due to cause…
- Is there an extra cost to recover a tcpTunnel Scan license?Yes. As stated in the license agreement, the warranty does not cover material that is lost, stolen or damaged accidentally and/or due to…