Support
In this section
- Create New TicketsSubmit a new support ticket directly from this section. Provide details about your issue, attach relevant files, and our team will address…
- View and Filter TicketsYou can view a list of all tickets, organized and filtered by status: The available statuses are as follows: Open: Newly created tickets…
- Accessing Ticket DetailsOpen a ticket to check its complete history. Within the ticket Details, you will find the summary, the description, the creation Date and…
- Add Comments and AttachmentsContinue the conversation by adding comments to your ticket. Attach documents or files needed to facilitate a faster resolution. Below the…
- How to Create a Support TicketTo create a support ticket, follow these steps: Go to Support Form. In Issue Type, select Error, Query or Suggestion. In the Subject…
- How to Create an Administration TicketTo create an administration ticket, follow these steps: Send an email to [email protected], explaining what you need and providing Details…