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Support

How to Create a Support Ticket

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To create a support ticket, follow these steps:

  • Go to Support Form.

  • In Issue Type, select Error, Query or Suggestion.

  • In the Subject, briefly describe the issue, for example "Sentinel key not found".

  • In Description, provide related details, such as "I have a physical key".

  • Take a relevant screenshot, click the Browse button and select the file.

  • Click the Submit button.

Type your question and pick a product to narrow the results. Use ↑ ↓ and Enter to open an article.