Create issue - MDT25

24.12 Create Issue

This option will create an issue to which a capture of the drawing that we currently have open in the CAD will be automatically associated.

Initially it asks us for the BCFZIP file, which can be a new file or an existing one and then the following window will appear where the details of the issue will be specified.

Title: Brief description describing the incident.

Description: Message indicating the action to be taken in the incident.

Comment: Description that complements both the title and the previous description.

Status: The incidence, over the course of its life cycle, could be found in five different states.

• Open

• In progress

• Closed

• Reopened

• Active

Priority: Different priorities can be established to the incidence: Urgent, High, Normal and Low.

Type: Incidence classification:

• Use case

• Request

• Question

• Comment

• Failure

Additionally, you can specify the date and time of the issue, these fields will be automatically filled with the current date and time.