Support
Why doesn't the online license activation appear?
Due to connectivity issues, the online activation option may not appear once the email and country have been added:
No connection: If there is no connection, the application automatically removes the Online License Activation option from the screen. Try connecting to a WiFi network or enabling mobile data.
Connection restrictions or Firewall: If your internet connection has restrictions (common in corporate or public organization WiFi networks), the device may not be able to contact the license server. In these cases, it is recommended to:
Try a different or less restricted WiFi network (such as a home network).
Use a mobile data connection.
Create a hotspot connection from another mobile device using its mobile data, and connect the application's device to it.
If the problem persists after ensuring the connection, it is recommended to contact technical support at Aplitop. Surveying and Civil Engineering Software by going to Support > Support Centre and sending a support form, attaching a screenshot of the error and describing it.