AI Classification: A different graphics card has been detected than the one present during installation.

If you have received the following error in tcp PointCloud Editor when trying to launch Automatic AI Classification: “A different graphics card has been detected than the one present during installation. Click on the following link to obtain support.” it is because during the installation process, your graphics card was incorrectly detected, or because you have changed or installed it after the application installation.

To be able to classify using the GPU version without ensuring an error, please open a ticket through the form with the subject (YOU CAN COPY IT BY CLICKING ON THE RIGHT SIDE OF THE BOX):

CURRENT COMPATIBILITY AI REQUEST

Once your license and maintenance contract have been verified, we will send you the necessary software with its proper installation instructions.