How to verify and update the Sentinel driver version?

How to verify and update the Sentinel driver version?

Detailed

An outdated or corrupt driver may prevent MDT from recognizing the protection key.

Applicable to

• Hardware protection system with Sentinel technology

Step 1: Verify current version

1. Open the FOLDER: C:\Archivos de programa (x86)\Aplitop\MDT25\Driver

2. Run USBDiag.exe

3. A Window will appear with the key information:

Note down: The displayed information (serial number, Version, etc.)

Step 2: Reinstall the driver

Preparation

1. Disconnect the key from the USB port

2. Close MDT if it is open

3. Close USBDiag if it is open

Finish

1. In the same Driver FOLDER, run Setup.exe

2. Follow the steps in the installation wizard

3. Accept the terms and conditions

4. Wait for the installation to complete

Post-installation

1. Connect the key to the USB port

2. If Windows requests a Reset: Reset the INSTRUMENT

3. If no Reset is requested: You can proceed Directly

Step 3: Verify operation

1. Run USBDiag.exe again

2. Verify that it now displays correct information

3. Try to Open MDT and execute a command

Troubleshooting

The driver does not install

Possible causes: - Insufficient permissions - Antivirus blocking - Corrupt driver

Solution: 1. Run Setup.exe as Administrator (right-click → Run as administrator) 2. Temporarily disable the antivirus 3. If it persists: Contact Technical Support

MDT still does not recognize the key

If the problem continues after reinstalling the driver: - FAQ-13: Check key Status - FAQ-14: Verify the Sentinel service

How often should I Update the driver?

📅 Recommendation: - When you install a New Version of MDT - If protection Warnings appear - Every 6-12 months as preventive maintenance - After Updating Windows

Driver Versions

Category: Troubleshooting - Maintenance Level: Intermediate TOOLS: Setup.exe, USBDiag.exe Frequency: As needed